how to pay my bill online?
Please go to our website at www.ilovemywater.com. In the upper right corner is a red button that says "PAY MY BILL". Please click on that and it will direct you from there.
Thanks, Steve Crane
Written by Steven Crane, Certified Specialist
Does your RO system deliver a naturally alkaline water?
Reverse osmosis water lowers the ph during the purification process. The few times I have tested mine at home I believe the ph was 6.8 We do have calcite filters that brings the ph back to 7 (and possibly higher). Not sure if this would be alkaline enough for you but might be worth a try.
Hello - I have a GE auto-regenerating water softener, which regenerates every night at 2:00 a.m. Recently, our faucet water tastes salty first thing in the morning (most mornings), but the water clears after running the faucet for 60 seconds or so. Appears to only be a problem with the cold water line, if that makes any sense. What can I do to fix this problem?
It sounds like you might have either a drain restriction or something wrong in the valve that is not allowing the system to properly flush during regeneration. Checking the drain for restriction is a pretty easy thing to do. Identifying an issue in the valve is a harder thing to do. If the drain seems ok, I would contact a GE technician to service the system. If the system is older than 3-5 years I would be careful of putting to much money into fixing your softener. A replacement system that is much more durable can be purchased from a company like us for anywhere between $499 to $650 (plus install). Our Aqua Systems stores can be located on our website at www.ilovemywater.com
Thanks for the question,