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Latest Questions

Q:

Hello. Please email me an owners manual for Model 255 150 ED. Thank you

A:

Hello, Thank you for your question. Our manuals can be found on our website at www.ilovemywater.com. They can be found under products, manuals, series 255. I hope this helps. Sincerely, Steve Crane

Q:

I recently rented a house and it has one of your systems. How can I determine if its functional and what I need to do to be able to use it? Thanks. Dwain

A:

Hello and thank your for contacting us, The best way to determine if you softener is working is to bring a sample of cold and hot soft water (from your bathroom sink)to one of our Aqua locations for free testing. Bring it in any type of clean plastic container. We will be able to determine how well your softener is working. If you live on well water I would also bring a sample of raw well water to test. Your closest Aqua store can be determined by visiting our website at www.ilovemywater.com Sincerely, Steve Crane

Q:

My facility currently uses an RO system along with two mixed bed tanks purchased from aqua systems. We are getting a fluctuation of pH in our water. (ranging from 6.6 - 7.4) Can you tell me what the pH of the water using these two systems should be, and if not in range, can you tell me a possible reason why? Thanks.

A:

Hello, Thank you for your inquiry. I am not sure what the ph range should be on your reverse osmosis but our commercial department in Indianapolis should be able to help you with your question. They can be reached at 1-800-997-5492 or at commercialindustrial@aquasystems.com Sincerely, Steve Crane