I need to have my well water tested for arsenic, can your company do that? If so, what do I need to do to get that done?
Aqua Systems unfortunately can't test for Arsenic, however here are a few options. These are test that you pay for. You can contact your local Health Department. The Marion County Health Department 317-221-2274 (Luke Ricke is the contact). Heritage Environmental 317-243-0811 or ESG Labs 317-290-1471. If you do get a positive test of arsenic Aqua Systems would most likely be able to find a system that can help reduce the arsenic. Please call if you have any questions or needs to 317-272-3000. Have a great day.
Written by Dave Leathers, Store Manager Greenwood, Indiana
Certified Water Specialist III
Water Quality Association
I have a Aqua System SC model. The water softener came on at an unexpected time - 8 am - and when I went to check, there was an Error Code 9003. ERROR and 9003 take turns blinking on the screen while the water softener continues to run. The manual only has Error numbers starting with 1 (1001, 1002, 1003), and it states to call the factory if other numbers appear. However, it is Sunday so I needed to leave a message. Please let me know what I need to do.
Please call into our service department at 317-272-3000 for assistance on the error code. We are open until 6:00p.m. today. If it can't be reset they can also give you options. Thank you for your inquiry and have a great day!
Hi, I have a cooler made by Primo. Can I use your bottled water?
Yes you may use our bottled water on any cooler. Thank you for your business and have a nice day!