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Latest Questions

Q:

Are your large bottles BPA free?

A:

Hello, Sorry I have a correction to make on this. I misunderstood the email that was sent to me on the bottles and will explain the correction. About half of our bottles are PET and half contain BPA. The bottles that have a cone shaped bottom are PET and the bottles that have the brand new navy handles (handles are snap in piece) are also PET. The flat bottom bottles do contain BPA. I checked some of my bottles at the store and the PET bottles were stamped PET on the bottom. Hope this clarifies if you have further questions please call me at 1-260-483-3963. Thanks, Steve Crane

Q:

My family has used Aqua system for years, but it has occurred to me that I have never thought to ask about the container. We use the 5 gallon jug. Does this plastic contain BPA?

A:

Hello, Sorry I have a correction to make on this. I misunderstood the email that was sent to me on the bottles and will explain the correction. About half of our bottles are PET and half contain BPA. The bottles that have a cone shaped bottom are PET and the bottles that have the brand new navy handles (handles are snap in piece) are also PET. The flat bottom bottles do contain BPA. I checked some of my bottles at the store and the PET bottles were stamped PET on the bottom. Hope this clarifies if you have further questions please call me at 1-260-483-3963. Thanks, Steve Crane

Q:

Our water softener is about 30 years old. We are seeing an excessive use of salt. 200 lbs per 3 weeks. We are not interested in a new system if the our system can be repaired. We are seeking a correction to our present softener.

A:

Hello, My name is Steve and I am out of the Fort Wayne store. If you could call us with a make and/or model of your current system I would be able to identify whether or not we would be able to help with fixing your system. We do service most makes and models. Our number in Fort Wayne is 260-483-3963. Thanks, Steve Crane