Ask an Expert

Question

Email Address

Location


Please enter txt from above.
Ask

Latest Questions

Q:

I rent an eradicator , How often does it need to be upgrade ? I like to keep up with newer models every couple or so years. but wants to keep the monthly payments @ the same. Thank You

A:

Hello, The eradicators get a major upgrade about every 5-6 years or so. In my opinion there is no really need to upgrade the system as only little changes are made every so often and major upgrades happen not very often. I hope this helps. Sincerely, Steve Crane

Q:

We have a timer model, series 9000. How do we coordinate the 24 hour gear with the 12 day regeneration gear. We would like the time of regeneration to be 1:00 am. Thank you

A:

Hello, To make your softener regenerate at 1pm you need to set the clock on the front to 1 hour ahead of normal time. If it is 3pm on your watch, set the softener to read 4pm. This tricks the default regeneration time of 2am to go 1 hour earlier at 1 am. I hope this helped. Sincerely, Steve Crane

Q:

What are the efficiency ratings of you water softeners? (grains/pound of salt)

A:

Hello, Our typically efficiency setting is 8lbs of salt returning 24,000 grain of capacity. This number can be increased on high efficiency softeners (city water) and lowered for difficult (well water) situations. If you have questions on specifics I would contact your local Aqua Systems store (locations found at www.ilovemywater.com) and see what your softener system should be set at. Sincerely, Steve Crane