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Latest Questions

Q:

How long should our water cooler last we purchased from you in about 2004? Any maintenance required?

A:

Hello, Coolers can last depending on the model and style. I have seen them last only 3-4 years all the way up to 12-15 years or longer. We do carry sanitizers to sanitize your cooler. It can be picked up at anyone of our Aqua stores. I hope this helps Sincerely, Steve Crane

Q:

Hello. Please email me an owners manual for Model 255 150 ED. Thank you

A:

Hello, Thank you for your question. Our manuals can be found on our website at www.ilovemywater.com. They can be found under products, manuals, series 255. I hope this helps. Sincerely, Steve Crane

Q:

I recently rented a house and it has one of your systems. How can I determine if its functional and what I need to do to be able to use it? Thanks. Dwain

A:

Hello and thank your for contacting us, The best way to determine if you softener is working is to bring a sample of cold and hot soft water (from your bathroom sink)to one of our Aqua locations for free testing. Bring it in any type of clean plastic container. We will be able to determine how well your softener is working. If you live on well water I would also bring a sample of raw well water to test. Your closest Aqua store can be determined by visiting our website at www.ilovemywater.com Sincerely, Steve Crane